Swami Vivekananda Airport of Raipur ranked top in customer Satisfaction Index (CSI)

Swami Vivekananda Airport ranked at top in customer satisfaction index

Swami Vivekananda Airport of Raipur ranked at top for the third time in the customer Satisfaction Index (CSI) conducted from January to June 2017. The survey was conducted among 49 airports of the country. The airports were rated on a scale of maximum 5 points and Swami Vivekananda airport got a score of 4.84 out of five.

The survey was conducted by an independent authority controlled by AAI. As the name suggests, customer satisfaction was the main parameter used to rank the airports along with others such as fascilities provided, transportation, cleaning and parking.

A part from Swami Vivekanand Airport, Udaipur airport was placed at second place with 4.75 score, Amritsar at third place(4.74) and Dehradun got fourth place with a score of 4.73.

About Swami Vivekananda Airport

The Airport located between Raipur and naya Raipur at Mana. It has been the main airport of Chattisgarh State and was renamed to Swami Vivekananda Airport on 24 January,2012 to pay tribute to Swami Vivekananda who was in the city at the time when he was a teenage and lived here for almost two years. Earlier the airport was known as Raipur Airport.

It ranks at 28 in terms of most busiest airports of India according to passenger’s traffic and 31 in terms of aircraft movement.

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